Shipping and payment
SWITZERLAND
The shipping costs to Switzerland are CHF 12.95
Please note that the shipping costs are also payable in the event of a return.
When paying with PayPal, you will be redirected to PayPal at the end of the ordering process. After successful payment, you will be redirected back to the Kennel & Schmenger online shop. Your PayPal account will be debited after you have completed your order.
We accept credit cards from Visa, Mastercard, and American Express. The transmission of your credit card details is protected by a secure SSL connection (Secure Socket Layer). Your credit card will be charged when your order is shipped.
With Apple Pay (via Mollie), you can pay quickly, securely, and contactlessly—directly using your iPhone, iPad, or Mac. Your data remains protected, and the checkout is completed in just a few seconds.
With TWINT (via Mollie), you can pay for your order quickly, securely, and conveniently using your TWINT account or linked bank card. When you select this payment method, you will be redirected to TWINT at the end of the checkout process to complete the payment in your familiar app or banking environment. The amount will then be debited from your account immediately, and you will be automatically redirected back to the Kennel & Schmenger online shop after successful payment.
The delivery area is Switzerland only. We assume the risk of loss or damage to the goods in transit to you. Delivery times stated by us are calculated from the time of our order confirmation, subject to prior payment of the purchase price - except in the case of purchase on account. If no or no deviating delivery time is specified for the respective goods in our Internet store, the delivery time is 1-3 working days. If not all goods in an order can be delivered at the same time, we are entitled to make partial deliveries at our expense in accordance with the agreed delivery times - within the scope of what is reasonable for you. If we are unable to meet a binding delivery deadline for reasons for which we are not responsible (non-availability of the goods, e.g. due to lack of self-supply by upstream suppliers or force majeure), we will inform you of this immediately, stating the new expected delivery deadline if applicable. If the new delivery period is not acceptable to you or if the goods are also not available within the new delivery period or not available at all, both contracting parties shall be entitled to withdraw from the contract with regard to the goods concerned; in this case, we shall immediately reimburse any consideration already paid. The statutory rights of the contracting parties shall remain unaffected by this. Should the delivery of the goods fail for reasons for which we are not responsible, we may withdraw from the contract. Any payments made will be refunded immediately. Our statutory rights, in particular to compensation for additional expenses, shall remain unaffected.